Fast, reliable shipping is essential when you're maintaining aircraft. Learn about BAC shipping options, same-day shipping, AOG orders, hazardous materials, delivery requirements, and our return policy.
Business Aircraft Consumables (BAC) is centrally located near Chicago, Illinois, allowing us to efficiently ship aviation consumables throughout the United States and internationally. We offer multiple shipping options to help meet routine maintenance requirements as well as time-sensitive AOG situations.
In-stock orders placed before the same-day cutoff can ship the same business day.
Contact BAC for expedited shipping and sourcing assistance when aircraft downtime matters.
Choose prepaid freight or provide an existing UPS or FedEx account for eligible shipments.
BAC ships from the Chicago-area region, providing convenient access to customers throughout the United States. Shipping options and delivery times depend on product availability, destination, package dimensions, weight, and any applicable hazardous-material restrictions.
In-stock orders placed before 3:00 PM Central Time Monday through Friday will be shipped the same business day. BAC can often accommodate orders later in the afternoon, sometimes through approximately 4:30 PM Central Time. If same-day shipment is critical, especially for late-afternoon express orders, please call BAC at 888-239-6625.
Ground shipping is available for standard orders and is required for many products that cannot be transported by air.
Express shipping may be available for non-hazardous products. If you have an AOG requirement, contact BAC to determine the fastest available shipping option.
BAC can help with expedited sourcing and shipping for AOG situations. Because shipping restrictions vary by product, please contact us directly when an order is time-critical.
Call 888-239-6625 for AOG assistance.
Some aviation consumables are classified as hazardous materials or otherwise have transportation restrictions. Shipping options depend on the specific product and applicable carrier regulations.
Hazmat shipments must ship via FedEx Ground to a commercial address. FedEx does not ship hazmat to residential addresses.
A person over the age of 21 must be present at delivery to sign for the shipment.
If a hazmat shipment is returned because no authorized person is available to sign or the business is closed, the customer is responsible for return-to-sender and reshipment charges.
Shipping charges depend on the total weight of the order, package dimensions, destination, and shipping method.
BAC can prepay shipping and add the freight cost to your order. If no carrier account is provided, BAC will prepay and add the freight cost when the order ships.
If your company has an existing UPS or FedEx account, you can provide the account number in the order notes.
Please verify the account number and shipping address carefully. Any chargebacks resulting from incorrect account information or addresses may be billed back to the customer.
BAC can ship eligible products through USPS, although U.S. Mail orders may take additional time to arrive.
Aerosols, liquids, lithium batteries, and other dangerous goods cannot be sent through USPS when prohibited by applicable postal regulations.
Ground transit time depends on the destination. BAC ships from ZIP code 60014.
Use the applicable carrier service map for the most accurate transit estimate based on your destination.
Important: Carrier transit times are estimates and are separate from BAC's order processing time.
BAC does not normally ship orders on weekends. Orders received outside normal business hours will generally be processed on the next business day.
BAC understands that ordering aviation consumables sometimes requires flexibility. Most eligible returns can be processed by contacting BAC within the required return period.
Most returns must be initiated by calling 888-239-6625 within 30 days of shipment.
Returned products must be in resalable condition to qualify for a refund or credit.
Shelf-life products must have at least 50% of their shelf life remaining at the time of return.
Returns of products that BAC has specially ordered or sourced are considered on a case-by-case basis.
BAC will make reasonable efforts to return the product to the vendor according to the vendor's return policy. However, a restocking fee may apply in some cases.
Closeout items are not eligible for return. All sales of closeout products are final.
Have an AOG requirement, hazmat question, expedited shipping request, or return question? Contact the BAC team and we'll help determine the best option for your order.
